JD Power awarded prizes to Honda of Canada Mfg..
The models Civic, CR-V and Ridgeline Honda and Acura TL all first class for initial quality in their respective categories
The factory number two Honda of Canada Mfg.. (HCM) in Alliston, Ontario, has clinched the bronze medal for North America and South as part of the initial quality study (IQS) 2013 JD Power. Both products are also manufactured by HCM at the top of their respective segments. Thus, the Honda Civic, the best-selling vehicle in Canada for 15 years, has achieved the highest rating for its initial quality in the compact car category. On the other hand, for the second consecutive year, the Honda CR-V was the crown compact CUV. The AWARDED prices to vehicles based on the results of surveys after purchase made with consumers, while those given to plants rely on fewer manufacturing defects or operating problems identified by vehicle.
"These results show all the heart that our partners put into their work," stated Betty Jones, Manager, Division of quality, Honda of Canada Mfg.. "Our associates are working hard to make the vehicles of the best quality that is the intention of our clients, and it is gratifying to see these extraordinary efforts are reflected in the results this year REVEALED. We are particularly delighted that the Civic has triumphed in its category as the 2013 model differs significantly from the earlier years. "
Ali Woodley, head of quality at the factory number two, think having adopted the point of view of the consumer largely explains the success of the establishment. "We never lose sight of what the consumer wants. We listen what our customers say both internal and external. We solve problems promptly and constantly reviewing the degree of satisfaction. The total absence of defects is a primary goal here at the factory. The partners are particularly proud of the quality of their achievements and they want to ensure that we remain the number one! "
Honda and Acura products are among the top three in seven of the ten segments in which they competed. In addition to the first place finish by models Civic and CR-V manufactured in Canada, the Honda Ridgeline is hoisted at the top of the category of intermediate trucks, while the Acura TL has won top honors for the compact car luxury.
Honda of Canada Mfg.. started its activities in 1986 at the site of a factory number before launching a second plant in 1998 and to start manufacturing engines in autumn 2008. plant number two HCM produces the Civic Sedan and the sports utility vehicle CR-V Honda. The plant manufactures the number one cut and Civic sedan. In 2012, seventy percent of all Honda and Acura vehicles sold in Canada had been manufactured by HCM.
SOURCE: Honda Canada Inc.
